I fell and broke my ankle during hurricane Irene while upstate. We were stranded by the flood and I was evacuated by Army helicopter on Monday after the storm to a local hospital where they operated on part of my ankle on Tuesday. I transferred to HSS on Friday where I met with Dr. David Helfet and his team. The first thing they said to me after reviewing my X-rays was "you need us and we will fix this." I immediately felt taken care of and safe after a traumatic time. Not only did I feel that I was in good hands I was able to compare the experience of the upstate hospital with HSS. The huge difference was the attention from the doctors. They explained everything in detail and gave me all the time I needed to feel confident. While in the hospital for surgery I saw the doctors frequently. The nurses were wonderful. I am so grateful. HSS is the best!