I had been experiencing chronic knee pain due to severe arthritis for a couple of years. I had been told those same years the options where knee replacement or knee replacement. When I started to ask around for specialists, far and away HSS was the place to go. I read all the doctors bios and it seemed Dr. Inglis had what I wanted. From the initial consult to the 2nd visit, I felt like I was in good hands. From Dr. Inglis to the staff in his office to staff in the hospital, bedside manner was at its best! I'm back in my happy place again, up in the rigging! Thanks Dr. Inglis and HSS.