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Kristen Conn

Amityville, NY
  • Kristen Conn in the photo 1
  • Kristen Conn in the photo 2

I came to HSS and Dr. MacGillivray after having 2 previous failed surgeries on my shoulder. What I had hoped would be relief the first 2 times ended up doing more damage and causing more pain. It took not even 5 minutes with Dr. MacGillivray for him to know exactly what the issue was and how to fix it. His confidence and assurance was much needed after years of pain.

As a softball player and swimmer growing up, my shoulder was a mess. I may not be doing those things to the same extent anymore but I have started working out again. My pain was holding me back and I finally decided I was close to the best hospital for my issues so I should take a chance. I came expecting to either be told it could be fixed or that I would have to live with the pain.

I'm extremely happy to say that for the first time in 13 years I actually feel like my shoulder is better. I'm starting to workout without needing adjustments. Most importantly, I'm becoming more confident in the fact that my shoulder can actually support me and be strong.

Without Dr. MacGillivray I don't know where I would be right now physically. I feel great and this whole process was extremely easy to navigate. His office staff and nurses are amazing, and the staff that took care of me in the hospital were just as great. I would recommend Dr. MacGillivray as well as the hospital itself to anyone that asked. Thank you so much for giving me my life back.