I would like to acknowledge the excellent care provided to my daughter at HSS, specifically from the anesthesia department. My daughter’s surgery was very unexpected, as I suppose most surgeries after an injury can be. She is 4 and the idea of her having surgery and going under anesthesia was very scary to me. Her first anesthesiologist was Dr. Edmonds. He had a very calming presence, was very thorough in explaining what would be done, and really assured me that he would take excellent care of her. I felt confident knowing she was in very competent hands. She had to stay overnight and her pain was managed very well throughout.
Her second surgery a week later again came as a surprise. I requested that she was in the care of Dr. Edmonds, but the schedule was already made and I was assured that all of the anesthesiologists were excellent. Dr. Dong and a fellow (unfortunately I don’t recall her name) took care of my daughter. They were both amazing - they were calming, and truly took the time to explain everything to me, listening to my concerns and made sure both me, and most importantly my daughter, were comfortable. My daughter spoke days later about the bubble gum mask and “balloon” that she blew up. She was left with a pleasant memory after what could have been a very scary experience. Dr. Edmonds, who was not assigned to my daughter that day, met with me before the procedure. He walked with us into the OR and remained in the room as she was given some sedation. He also checked on her while she was in recovery. This was so appreciated and I felt he went above and beyond to make sure we were all comfortable.
Another surprise, my daughter required another surgery 3 months later, her third. Dr. Dong cared for her. I felt very confident in the days leading up to her surgery that again she would be in very competent hands. This really made a world of difference. Again, she took excellent care of her.
Her surgeon, Dr. Trehan, has also been phenomenal. Our visits with him are never rushed. He truly takes care in thoroughly going over things, answering my questions, and making sure we know exactly what the plan is. He promptly answers any emails that I throw his way. He is beyond knowledgeable and patient, and has taken excellent care of my daughter. She is on her road to recovery because of him.
Thank you for all that you do. No words can truly express my gratitude.