Everything about the HSS experience was perfect, from the quality of the care, to the professionalism and kindness of the entire staff, to the precise and accurate description of the process from every standpoint (pre-op, surgery, recovery, etc.). Dr. Allen is simply the best, and the entire team was no less than superb. I felt calm and confident as I walked into HSS on the day of my surgery and stress-free as I was wheeled out afterwards.